Terms & Conditions
- Terms Recognition
- Established Casino33.com Rules
- Taxes
- Privacy Policy
- Withdrawal Rules
- Jackpot Wins Bonuses and Promotions
- Restricted Countries
- Charge Backs
- Software Services
- Limits of Liability and Indemnification Statement
♠ Terms Recognition
If you wish not to agree to any of the terms described in this ruling you must remain inactive by immediately stopping
any playing on our Casino33 games and, if you have downloaded the casino, you should remove it from your computer immediately.
If you do not agree to any of the terms outlined in this agreement but have registered a member account with us, you need to request
the closure of your account by contacting us.
Click on the GET HELP link in the main menu to contact our Customer Support Team.
♠ Established Casino33.com Rules
Participation will require that you create a “member account” by registering with Casino33.com, correctly completing the registration details and offering valid full name, address, city, zip code or postal code, state or province, country, e-mail address,
gender, date of birth and telephone number.
You will promptly notify us of any changes to the details provided by you when you registered. You may be requested to provide us with certain documents to verify the details of the information submitted, such as for proof of age, address verification and banking information.
Should any of the information that you provided be untrue, inaccurate, misleading or otherwise incomplete, you will be in breach
of contract and we reserve the right to terminate your account immediately.
∗ New Accounts Definition:
A new member account is defined as an account from a person ⁄ computer ⁄ address ⁄ e-mail address ⁄ credit card number ⁄ IP address ⁄ MAC address, including in environments where computers are shared (university, fraternity, school, public library, workplace, etc) that has never, at any stage, opened or been associated with an account at Casino33.com before.
∗Minimum Age to Participate:
Many jurisdictions have specific laws regarding the minimum age to play Casino games. In keeping with our social responsibility guidelines to prevent underage casino play, our minimum age is 18 years old to register and play at Casino33.com. You must however abide by the laws of your country, state, or region.
Any person considered to be legally of age that plays in our casino will be infringing on these terms. We reserve the right to request proof of age in the form of an active government issued ID (e.g., passport, driver’s license, citizenship card) at any stage to verify that you are legally of age to play on the site. If the required documentation is not provided, we reserve the right to cancel the membership immediately.
∗Login Information:
The casino account is solely for the benefit and use of the member that registered.
You shall not allow any third party (including relatives) to use your account, password or identity to access your account
and you shall be fully responsible for any activities undertaken on your account by a third party.
You shall take all steps to ensure that your login details are kept in a safe place out of the reach of other people.
You shall inform us immediately if you suspect that your account is being misused by a third party and ⁄ or any third
party has access to your account username or password.
You are not permitted to access Casino33.com using proxies, anon misers, or relay servers. Players that access Casino33.com
using one of the aforementioned mechanisms will have their accounts terminated without notice.
∗Online Gambling Legality:
Our casino games are void where prohibited by law.
Some jurisdictions have not yet addressed the legality of the use of software to play online games, while some jurisdictions have specifically made Internet gambling illegal. It is impossible for Casino33.com to determine the state of the law in every jurisdiction around the world on an ongoing basis. Therefore, you accept sole responsibility for determining the laws that apply in your jurisdiction.
∗Multiple Accounts Rule:
We only allow ONE account per family ⁄ household ⁄ IP Address ⁄ computer ⁄ person ⁄ address ⁄ e-mail address ⁄ credit card number, including in environments where computers are shared (university, fraternity, school, public library, workplace, etc).
Additional accounts will be disabled, deposits will be returned and any withdrawal and winnings from duplicate
accounts will be considered void.
Exceptions to this rule can be made at the casino manager´s sole discretion and subject to the casino manager´s conditions.
∗Groups of Players:
Members that get together to play one or different games to gain advantage over our games and promotions are NOT welcome in the site.
Accounts we deem to be linked or otherwise related will be closed, original deposits will be refunded and winnings will be voided.
∗Robots and Electronic Devices:
If you are found cheating or if it is determined that you have used a robot, system or machine, be it an additional computer, additional software or other way to circumvent the natural randomness of our systems and ⁄ or collected data to or from the gaming server during real money play, Casino33.com reserves the right to invalidate all such wagers retroactively, cancel your account, and take any and all other appropriate actions.
∗ “Play for Money” and “Play for Fun”
No purchase is necessary to play.
You can decide to play in “Play for Money”, where you will need to fund your account using any of the available deposit options, but you can also decide to “Play for Fun” any time without the need of providing credit card, ewallet or other financial instrument details.
You acknowledge that when you are in “Play for Money” you have to provide us with details regarding your deposit. This may include credit card numbers, expiration date and other data. We will not disclose such information to third parties as we state in our Privacy Policy.
“Play for Money” and “Play for Fun” both use the same Random Number Generator (RNG) system that determines the outcome of the games. This means the FUN mode is set with exact same parameters than the REAL mode.
You are fully aware that there is a risk of losing money when you “Play for Money” and you are fully responsible for any such loss. You agree that your use of the casino is at your sole option, discretion and risk. In relation to your losses you shall have no claims whatsoever against the casino and⁄ or the ecommerce or other financial instrument used to fund your account.
∗Other Considerations:
In addition, Casino33.com reserves the right, in its total discretion, to cancel membership, decline withdrawals
and void winnings under any of the following circumstances:
- 1.If the name on your Casino33.com account does not match the name on the credit card(s), ewallet or financial
instrument used to deposit or withdraw. - 2.If you are found to be using a stolen credit card or committing credit card fraud of any kind that would be subject to criminal and/or civil prosecution. Any casino winnings resulting from the illicit use of such credit cards will automatically be forfeit.
- 3.If you provide false and or misleading information to open your Casino33.com account or when registration information is
discovered to be incorrect or misleading. - 4.If the source of funds used by you are illegally gained, including but not limited to money laundering.
- 5.If you have reversed or charged back any of your purchases on your Casino33.com account or other casino or online gaming sites.
- 6.If you have allowed or permitted (purposely or not) another party to play on your Casino33.com account.
- 7.If you take advantage of a glitch, bug or error in any of our games.
- 8.If you break any of the rules stated in any of our promotional offers and games.
- 9.If you do not log onto your account for a period of 180 days, any balance in your account will be forfeited to the Company.
- 10.If for any reason Casino33.com does not receive payment or if there is an applicable charge back at a later date.
- 11.If you are an employee, former employee, relatives of an employee or a former employee or an affiliate for our site.
- 12.You are responsible for the preserving of any reference numbers provided. In the event that there is a discrepancy between the game variations as it is recorded in Casino33.com’s database, and that recorded by the player, the calls recorded in the Casino33.com
game server shall be considered valid.
♠ Taxes
You are fully responsible for any taxes and fees applicable to winnings resulting from use of the casino software.
If winnings are taxable in your jurisdiction, you are required to keep track and report the winnings to the appropriate authorities.
Your personal identity and details will remain confidential. Casino33.com will not report wagering information on behalf of the member.
♠ Privacy Policy
Casino33.com has a strict privacy policy. We will never sell your information to a third party. For more information on
our Privacy Policy please Click here.
♠ Withdrawal Rules
In order to speed your withdrawal requests, please make sure you read and understand our withdrawal policies.
Remember that every promotion may include a new withdrawal rule.
These are only the general policies you must know before you make a withdrawal request, promotions may have additional
requirements detailed in their terms and conditions.
∗General Withdrawal Policies
- Withdrawal Balance
- Withdrawal Dollar Limits
- Withdrawal Rule for Visa and MasterCard Holders
- Withdrawal Rule for EwalletXpress, UseMyBank, UseMyWallet, InstaDebit, EcoCard and Neteller
- Withdrawals and Bonuses
- Withdrawals Schedule
∗ General Withdrawal Rules:
All withdrawals will be subject to an audit before being processed.
Prior to authorizing any payment (withdrawal), you must provide us with the following paperwork: Faxback Form, clearly filled out, legible copy of a valid ID, legible copy of credit card(s) used front and back, copy of utility bill to verify your address. Depending on each case we may request additional documents.
Casino33.com reserves the right to request documentation (stated above) at any given time when:
- You use a new credit card(s)
- You change your profile information
- You use a deposit/withdrawal option which information doesn’t match your account records.
- The Casino at its sole discretion may request documents again if they consider it necessary.
We may terminate any account that does not satisfactorily complete and/or return the require documents within 4 weeks
or if we found that you have submitted fraudulent documentation/misleading information, your account will be locked and all winnings
and ⁄ or cash–in will be voided.
We reserve the right to withhold withdrawals until we receive all the required documentation.
You are required to wager your deposit a minimum of 1 time before any withdrawal is processed. If you have used a bonus code with a specific playthrough requirement then you won´t be able to withdraw until you have fulfilled the specified wagering requirements.
∗Withdrawal Balance:
Members can request a withdrawal from their withdrawable balance only.
∗Withdrawal Dollar Limits:
Minimum withdrawal transaction is $50.00.
Maximum withdrawal transaction is $2,500.00 per week, $10,000.00 per month.
This means that the total maximum amount you can receive every 7 days is $2,500.00. Amounts higher than that will be paid in installments of $2,500.00 in a weekly basis but cannot exceed $10,000.00 in a single 30 day period.
∗Withdrawal Rule for Visa and MasterCard Holders:
Please note that due to Visa and MasterCard regulations, we´re unable to credit back winnings to your credit card.
If you deposit using your Visa or MasterCard your payouts will be sent out via Money Gram, Western Union (must be over $50)
or EWalletXpress.
∗Withdrawal Rule for EwalletXpress, UseMyWallet, Neteller:
If you have deposited via EwalletXpress, UseMyWallet or Neteller, then your withdrawals will be credited back the same way –
up to the total amount deposited.
∗Withdrawals and Bonuses:
We often offer bonuses to our members, so please take a moment to read all the terms and conditions related to the offer you´re planning on redeeming as each promotion has specific rules.
∗Withdrawals Schedule:
In order to ensure prompt yet efficient service our withdrawals office operates under the following hours:
›Monday thru Friday: 7 am PST thru 7 pm PST
Any payout requested after Friday after the times mentioned above will be processed the following business day thus being Monday morning.
∗Faxback Form:
You can download the Faxback Form HERE.
This form is required to:
- Withdrawal Funds
- Become a Verified Member
All deposits plus the bonus received on the deposit are subject to a rollover requirement that will be specified in each
promotion’s terms and conditions.
The Jackpot prizes are deposited directly into the player´s account after our software provider has verified that
the play is legitimate. For games where there is more than one winner (multiple simultaneous winners) the jackpots are
shared evenly amongst all the winners of a game.
In order to be eligible for a withdrawal, members must have made a deposit in the past 30 days.
Under no circumstances will Casino33.com issue a payment from a winner´s account to an address other than which
corresponds to the address in the player´s registration information.
♠ Jackpot Wins
In the event of your winning a jackpot of $5,000 or more, Casino33.com will request the right to use your first name
and Surname initial in our marketing materials.
Every Jackpot win is subject to an audit by the software provider. It will take a few days for the credit to show up in your account.
In case of small jackpots they will show up immediately although your account will be subject to an audit too.
♠ Bonuses and Promotions
You are NOT obligated to use Coupon Codes to play our games or to earn certain benefits.
By redeeming a coupon code you acknowledge that you have complete understanding and acceptance of the terms and conditions of
the bonus you have redeemed. This same rule applies to any manual bonus (manager bonus, birthday bonus, cash back bonus etc)
that you may receive.
NOTE:Each Bonus and Promotion has its own rules so we advise you to please read the specific terms and
conditions BEFORE you decide to play.
Bonuses pertaining to new accounts (welcome bonuses) are bonuses on your first, second and third deposits made in to
your Casino33.com account.
Bonus money cannot be used, played or transferred to Baccarat, Craps, Roulette, Pontoon or Sic-Bo. Any illegal play will void winnings. Other games can be restricted depending on the promotion ⁄ bonus.
Any abuse of the bonuses will result in the winnings and bonuses being voided and accounts will be refunded and closed.
Bonus codes and other type of bonuses and promotions CANNOT be combined at any stage.
Maximum withdrawal when using a bonus (coupon codes or any other type of bonuses) is 10 times the deposit amount unless we state otherwise in rules for specific promotion.
Bonus codes will be credited on deposits only. Reversed withdrawals are not considered deposits and will not be matched with a bonus.
Bonus funds and the respective deposit are credited to your Bonus balance. Once the rollover requirement is met,
the balance will automatically be transferred to your withdrawable balance.
Bonuses are non transferable between different Casino33.com accounts.
Players may not place individual bets greater than 20% of the current balance until the rollover requirements have been met or if the bonus plus deposit balance is below $50.00. An ‘individual bet’ is defined as the bet committed at the start of a hand or spin. Any doubles, splits, raises, side progressive bets, etc. are not considered as part of the individual bet. For slots, the total wagered between all lines on any one spin is considered the ‘individual bet’. Any winnings derived from bets placed above the 20% limit highlighted above will be removed from the account at the time of cashing out. PLEASE NOTE: We are always willing to waive this particular condition for loyal, recreational players. Please contact the casino manager to see if this rule can be waived for your account for future deposits.
In case the rules allow you to withdraw funds coming from a bonus that didn´t require a deposit (this includes: manager bonuses, birthday bonuses, non deposit coupon codes), the maximum withdrawal will be the same amount of the bonus received unless otherwise specified in the promotions terms and conditions. For example, if you receive $100.00 bonus, you will be able to withdraw up to $100.00. Any remaining funds in the account will be removed after we process the withdrawal. In case we give away a bonus lower than $50.00, the minimum and maximum you can take out will be $50.00.
All bonus offers are subject to change, withdrawal or termination at any time, at the sole discretion of Casino33.com. However the site has the policy of not terminating a promotion that includes a bonus without explaining to its members and honoring the bonuses to members that had taken advantage of it prior to our decision of cancelling the offer.
Casino33.com reserves the right to prohibit individuals from receiving bonus offers based upon game play, net losses (withdrawals approved are higher than deposits) or recommendations made by the software provider and/or whenever we do not consider that a specific member is NOT a recreational or honest player.
Bonus funds remaining in an account that is unused for 30 days will be removed from the account.
Accounts with no gaming or login activity for 180 days or more will be considered inactive. Balances will be removed from all inactive accounts and the inactive account closed.
♠ Restricted Countries
In order to provide the level of service required to distinguish Casino33.com, players from Andorra, Angola, Denmark, Norway, Greece, Malta, Turkey, Russia, Belarus, Latvia, Georgia, Albania, Romania, Macedonia, Serbia, Bosnia and Herzegovina, Bulgaria, Croatia, Ukraine, Poland, Yugoslavia, Lithuania, Rwanda, Moldova, Korea, Laos, Cambodia, Vietnam, Pakistan, Iraq, Indonesia, Uzbekistan, Bahrain, Qatar, Afghanistan, Colombia, Cuba, Eritrea, Azerbaijan, Iran, Malaysia, Lebanon, Kazakhstan, Kuwait, Israel, Saudi Arabia, Nigeria, United Arab Emirates, Libya, Taiwan, China, Singapore, Pakistan, Hong Kong and Costa Rica are prohibited from playing at our Casino. Any opened account will be immediately shut down and any play from such account will be automatically voided.
♠ Charge Backs
You agree not to make any charge-backs and/or renounce or cancel or otherwise reverse any of your payments and in any such event you will refund and compensate us for such unpaid payments including any expenses incurred by us in the process of collecting your payment.
If any of your real money deposits to the casino are reversed due to insufficient funds, charge back, or any other reason, irrespective of the payment method, the casino withholds the right to cancel any bonuses, credits, wins or withdrawals.
♠ The Service of Software
- 1.Casino33.com cannot guarantee that the service will never suffer from faults; however we commit ourselves in rectifying the problem as soon as it has been reported or as soon as we possibly can. If you experience a fault in the service provided, please report to Casino33.com immediately.
- 2.Casino33.com is not responsible for any consequences resulting from major incidents such as any strike, terrorist activities, political crisis, war, natural catastrophe and saturation of the telecommunication networks, which could lead to a total or partial access reduction to its services through the web.
- 3.Casino33.com reserves the right to temporally suspend the entire or part of the service at its own discretion and without obligation of giving prior notice to the users. Casino33.com casino will not be liable for any loss players may incur as a result of such suspension or delay in service. Nonetheless, we engage ourselves to restoring the service as soon as reasonably possible.
- 4.In the event of a Casino system malfunction all bets and their respective results (losses & winnings) are void.
- 5.In the event of aborted games for any reason whatsoever, all users transactions are always accurately recorded on our system.
Any “unfinished game rounds” are restored when returning to the game. “Finished game rounds” are not restored, but results may easily be retrieved by contacting our customer care team. We recommend all our clients to have an alternative ISP for any potential connection problem with your Internet Service Provider (ISP.) - 6.Refunds and queries with game play will only be honored by providing the Unique Game ID of the round played as show in the casino. Failure to provide this information will be rectified solely at Casino33´s discretion.
♠ Limits of Liability and Indemnification Statement
This service is provided as is without warranty of any kind, expressed or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
References to services and products are provided as is without warranty of any kind, either expressed or implied. In no event shall Casino33.com be liable for any special, incidental, indirect or consequential damages of any kind, or any damages whatsoever resulting from loss of data or profits, whether or not advised of the possibility of damage, and on any theory of liability, arising out of or in connection with the use or performance of this information.
This service could include technical inaccuracies or typographical errors. Changes are periodically added to the information herein; these changes will be incorporated in new editions of the publication. Casino33.com may make improvements and ⁄ or changes in the product(s) and ⁄ or the program(s) described here at any time.
It is the responsibility of the player to ensure that they understand and comply fully in respect to any state, national and international laws, regulations, directives etc. applicable to the player.
The availability of the website in any particular jurisdiction does not constitute an offer or invitation by Casino33.com to use the services offered by the website.
Casino33.com will accept no liability whatsoever with respect to actions by users where internet gambling is illegal and ⁄ or which is in violation of this article of the Terms and Conditions.
Casino33.com cannot be held responsible for any third party claims of any kind against members.
Casino33.com´s liability with respect to any claim made by a player shall be limited to the prize.
Under no circumstances will Casino33.com be liable for any costs or expenses incurred by a player in making a claim.
Casino33.com will not be held liable for any costs or expenses incurred by a player for any overdrafts relating to deposits to player accounts made through our e-commerce systems.
It is the player´s responsibility to ensure that sufficient funds are available to them before they make a deposit to their player accounts via our e-commerce systems.
Casino33.com shall have the right to suspend or withdraw any participation at its absolute discretion.
Casino33.com will do its utmost to protect your privacy at all times. By accepting any prize and ⁄ or winnings from us, you consent to the use of your First Name and the First letter of your Surname (example: Michael D.) for advertising and promotional purposes without additional compensation except where prohibited by law.
Casino33.com will not be liable for any loss whatsoever in nature arising from the cancellation of any round, including the loss, for whatever reason, of the chance to participate in the game.
In particular, but without prejudice to the generality of the foregoing, Casino33.com will not be liable to any person: For the failure of, or damage or destruction of Casino33.com´s central computer system or records, or any part thereof, for delays, losses, errors or omissions resulting from failure of any telecommunications or other data transmission system, for any delay resulting in non-receipt of any participation for a particular round.
Casino33.com will not be liable for any loss as a result of an act of God, an outbreak of hostilities, riot, civil disturbance, acts of terrorism, the act of any Government or authority (including refusal or revocation of any license or consent), fire, explosion, flood, hurricane, theft, malicious damage, strike, lock-out, or industrial action of any kind.
The parties shall not commit nor purport to commit the other to honor any obligation other than is specifically provided for by these participation rules.
The player accepts liability for any damages that may be caused by the misuse of his ´ her login name and password details on the Internet.
These participation rules constitute the entire agreement and understanding between the parties.
The relationship between the parties as well as this agreement are governed by and construed in accordance with the laws of Costa Rica.
Casino33.com reserves the right to add, delete or change Casino33.com casino General Terms & Conditions without obligation of giving prior notice to the users and it is the player’s responsibility to regularly check Casino33.com General Terms & Conditions.
